Privacy Policy

Welcome to Nevorika Gift Shop ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.nevorika.com and make purchases from our online store.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

1. Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Place an order or make a purchase
• Subscribe to our newsletter
• Contact our customer support
• Participate in surveys or promotions
• Leave product reviews

This information may include:

• Contact Information: Name, email address, phone number
• Billing Information: Billing address, payment card details (processed securely)
• Shipping Information: Delivery address, recipient details
• Account Information: Username, password, order history
• Communication Data: Your messages, reviews, and feedback

2. Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on pages, click patterns
• Location Data: General geographic location based on IP address
• Cookies: Small data files stored on your device (see Cookie Policy below)

3. Information from Third Parties

We may receive information about you from:

• Payment processors (transaction details)
• Delivery partners (shipping updates)
• Social media platforms (if you connect your account)
• Marketing partners (analytics and advertising)

We use the collected information for the following purposes:

Order Processing & Fulfillment

• Process and complete your orders
• Arrange delivery and shipping
• Send order confirmations and updates
• Handle returns and refunds
• Provide customer support

Account Management

• Create and manage your account
• Authenticate your identity
• Store your order history and preferences
• Enable wishlist and saved items

Communication

• Send promotional emails and newsletters (with your consent)
• Notify you about new products, special offers, and discounts
• Respond to your inquiries and feedback
• Send important updates about our services

Website Improvement

• Analyze website usage and performance
• Improve user experience and functionality
• Develop new features and products
• Conduct research and analytics

Security & Legal Compliance

• Prevent fraud and unauthorized transactions
• Protect against security threats
• Comply with legal obligations
• Enforce our terms and conditions

We may share your information with third parties in the following circumstances:

Business Transfers

If Nevorika is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Legal Requirements

We may disclose your information to comply with:

• Legal obligations and court orders
• Law enforcement requests
• Protection of our rights and property
• Prevention of fraud or illegal activities

With Your Consent

We may share your information for any other purpose with your explicit consent.

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality (login, cart, checkout)
• Performance Cookies: Help us analyze website performance and user behavior
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: SSL/TLS encryption for data transmission
• Secure Storage: Encrypted databases and secure servers
• Access Controls: Limited access to authorized personnel only
• Regular Audits: Security assessments and updates
• Payment Security: PCI-DSS compliant payment processing

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data we hold
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing of your data for marketing purposes
• Withdrawal: Withdraw consent at any time (where consent is the legal basis)
• Opt-Out: Unsubscribe from marketing emails using the link provided

To exercise any of these rights, please contact us using the information provided at the end of this policy.

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations (e.g., tax, accounting requirements)
• Resolve disputes and enforce our agreements
• Maintain business records

When your information is no longer required, we will securely delete or anonymize it.